TATKAL facility:-
This facility has been introduced for those passengers who have to travel in emergency and do not get sufficient time to plan their journey. This facility is available in all trains as per table given below subject to review by the Railway Administration from time to time based on average utilization of Tatkal accommodation as per Railway Board’s guidelines. The following guidelines are issued by Railway Board in order to reduce chances of misuse of Tatkal tickets:
(1)No Authorized Agents including agents of IRCTC and RTSAs/RTAs are allowed to book Tatkal tickets from 10.00 hrs to 12.00 hrs.
(2)Even for internet booking for Tatkal tickets, the passenger shall enter the identity proof type and number, which is to be used for travel.
(3)It is possible to book a maximum of only Four(4) passengers per PNR for Tatkal tickets.
(4)The web service agents of IRCTC will be permitted to book only one Tatkal ticket per train per day on the internet.
(5)The facility of change of name is not permissible under Tatkal scheme.
(6)The Advance Reservation Period(ARP) of Tatkal tickets is reduced from Two(2) days to One(1) day excluding the day of journey from the train originating station. The booking of Tatkal tickets start at 10.00 hrs on the previous day of journey from train originating station. For example, if a train is to depart from the originating station on the Second of the month, the Tatkal quota for that particular train shall open at 10.00 hrs on the First of the month.
(7)No refund will be granted on cancellation of confirmed Tatkal tickets. However full refund of fare and Tatkal charges will be granted on the tickets booked under this scheme in the following circumstances:
(a)If the train is delayed by more than 3 hours at the journey originating point of the passenger and not the boarding point if the passenger’s journey originating point and boarding point are different.
(b)If the train is run on a diverted route and the passenger is not willing to travel.
(c)If the train is to run on diverted route and boarding station OR destination station OR both the stations are not on the diverted route.
(d)In case of non-attachment of coach in which Tatkal accommodation has been earmarked and thereby passenger has not been provided accommodation in the same class.
(e)If the party has been accommodated in lower class and does not want to travel. In case the party travels in lower class, the passenger will be given refund of difference of fare and also the difference of Tatkal charges, if any.
(8)Waiting list tickets are also issued in Tatkal scheme to the extent of Tatkal quota earmarked. The normal rules applicable for grant of refund on waitlisted and partially confirmed tickets will also be applicable to waitlisted and partially confirmed Tatkal ticket.
(9)No duplicate Tatkal tickets are issued. Duplicate Tatkal tickets shall be issued only in exceptional cases by the Chief Reservation Supervisor assigned by Railway Administration on payment of full fare including Tatkal charges. No refund will be given for duplicate Tatkal tickets even if original ticket is found.
(10)In case of cancellation of partially confirmed Tatkal ticket, refund for only waiting list Tatkal ticket will be given.
(11) Tatkal tickets are issued only on production of one of the nine prescribed proofs of identity. Any one of the passengers/the passengers booked on the reserved tickets issued from computerized passenger reservation system(PRS) and Internet(i-ticket), undertaking journey in all classes will have to carry any one of the nine prescribed proof of identity(in original) during the journey. The procedure for issue of Tatkal tickets are as under:
(a)A self attested photo copy of the proof of identity of any one passenger shall be attached to the requisition slip.
(b)The details of the identity proof shall be captured by the system and indicated on the reserved tickets as well on the reservation chart. Once the Tatkal ticket has been booked, details of additional Identity Cards shall not be captured subsequently.
(c)It is not mandatory for the passenger(s) to go to the counter to book the Tatkal ticket, however, the proof will have to be sent in the aforementioned manner.
(12)During the journey, the passenger whose identity card number has been indicated on the ticket, will have to produce original proof of identity indicated on the ticket, failing which all the passengers booked on the ticket shall be treated as travelling without ticket and charged accordingly. Indication will come on the ticket regarding carrying the same original proof of identity during the journey, as indicated on the ticket.
(13)If the passenger whose identity card number is indicated on the ticket is not travelling, all other passenger booked on that ticket, if found travelling in train, will be treated as travelling without ticket and charged accordingly.
(14)In case the number of proof of identity of more than one passenger has been indicated, during the journey, even if any one passenger produces the original identity card indicated on the ticket as well as reservation chart, all the passenger can undertake the journey.
(15) The prescribed proofs of identity are as under:
(a)Voter photo identity card issued by the Election Commission of India.
(b)Passport.
(c) PAN card issued by Income Tax Department.
(d)Driving License issued by RTO.
(e)Photo Identity Card having serial number issued by Central/State Government.
(f)Student Identity Card with photograph issued by recognized School/College for their students.
(g)Nationalised Bank passbook with photograph.
(h)Credit Cards issued by Banks with laminated photograph.
(i)Unique Identification Card “Aadhaar”.
(16)Only those photo identity cards issued by the Central/State Government are accepted in the booking counter which are having serial number.
(17)Ration Card should be accepted as proof if identity for undertaking journey under Tatkal Scheme only if the passenger whose photograph is available on the ration card is travelling.
(18)The Tatkal Scheme is also introduced in Duronto Express train starting on 01/04/2012(from train originating station) with the conditions that the extent of accommodation and the charges to be realized for Tatkal accommodation in different classes are the same as applicable to the Mail/Express trains.
(19)W.e.f 01/04/2013, the Tatkal charges are realized @ 10% of basic fare for reserved Second (2S) Class and 30% of basic fare for all other classes subject to minimum and maximum as given below:-
Class of Travel | Minimum Tatkal Charges (in r`) | Maximum Tatkal Charges (in `) |
Reserved Second Sitting(2S) | 10 | 15 |
Sleeper | 90 | 175 |
AC Chair Car | 100 | 200 |
AC-3tier | 250 | 350 |
AC-2tier | 300 | 400 |
Executive | 300 | 400 |
| | | |
The above charges are levied uniformly both in peak period and non-peak periods. Tatkal tickets are issued for actual distance of travel, instead of end-to-end, subject to the distance restriction applicable to the train. The same Tatkal berth/seat may be booked in multiple legs till preparation of charts. At the time of preparation of charts, unutilized portion are released to the General RAC/Waiting list passengers. Tatkal facility is also introduced in Executive class of Shatabdi Express trains, by earmarking 10% of the accommodation available i.e. 5 seats per coach.
(20)Whenever an extra coach is attached in a particular train to clear day-to-day rush, vacant berthsavailable in that extra coach after confirming all waitlisted passengers of general class are allotted to Tatkal waitlisted passengers of that class.
(21)A scheme is introduced on this railway w.e.f 20/12/2012 wherein separate counters are earmarked in major PRS Centres of this railway from 10.00 hrs to 10.30 hrs for booking of Tatkal tickets for those passengers who are coming to the PRS for procuring tickets for self-travel. The counter earmarked for this facility is only from 10.00 hrs to 10.30 hrs and for the remaining time regular tickets will be issued from this counter as usual. In all other PRS Centers, common counters and common queues are provided for Tatkal and non-Tatkal tickets.
