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Helpline Numbers 

Security Helpline Number : 182 for WR suburban passengers

Medical Emergency, Cleanliness, 
Linen, Coach Maintenance Food & Catering:
 138

GRP Helpline Number : 9833331111

Catering Helpline Number : 9004441955 & 9004499733, 1800111321 (07.00 hrs. to 22.00 hrs.)

SMS Complaint Number : 9717630982

E-mail : pgrs@bct.railnet.gov.in




Source : Western Railway CMS Team Last Reviewed on: 22-02-2016